Case Studies

The Malawi Communications Regulatory Authority (MACRA) and the United Nations Development Programme (UNDP) have explored opportunities for collaboration to advance Malawi’s digital transformation, with a strong focus on initiatives that complement the Universal Service Fund’s (USF) digital inclusion agenda. During the meeting, the two institutions discussed potential areas of partnership,…

The newly appointed Universal Service Fund (USF) Committee has officially commenced its three-year term after taking the oath of secrecy and participating in an orientation session on the Fund’s mandate and operations. The Committee comprises representatives from the telecommunications, postal, broadcasting, and consumer rights sectors, bringing together diverse expertise to…

The Board of the Malawi Communications Regulatory Authority (MACRA) has conducted site visits to schools in the Southern Region benefiting from the Universal Service Fund (USF)-supported Connect a School Project to assess progress and engage stakeholders on its implementation. The Board visited Salabango Community Day Secondary School in Mulanje, Naizi…

The Malawi Communications Regulatory Authority’s Universal Service Fund (USF), alongside the Malawi Computer Emergency Response Team (MwCERT), joined education planners and curriculum specialists in reviewing and strengthening Malawi’s national curriculum to support the country’s transition to the Competency-Based 1-6-6-3 education system. As part of the review process, the USF team…

The Malawi Communications Regulatory Authority’s Universal Service Fund (USF) this week joined education experts and other key stakeholders in reviewing and validating the draft Grade 5 and Grade 6 syllabus under Malawi’s Competence-Based Curriculum. The validation workshop, led by the Ministry of Education in collaboration with the Malawi Institute of…

The Universal Service Fund (USF) hosted a Network Facilities Licence Orientation in Lilongwe to prepare industry players and prospective bidders for upcoming communications infrastructure projects under the USF and the Digital Malawi Acceleration Project (DMAP). Conducted in collaboration with the Public Private Partnership Commission (PPPC), the orientation equipped participants with…

The Universal Service Fund (USF) is strengthening efforts to expand digital connectivity across Malawi as the Digital Malawi Acceleration Project (DMAP) moves closer to procuring service providers for the construction of over 90 communication towers nationwide. During a stakeholder consultation meeting held in Blantyre, DMAP engaged mobile network operators, internet…

The Minister of Information and Communications Technology, Dr. Shadric Namalomba, has commended progress in the implementation of the Connect a School Project following visits to Mpotola/Nathendo Community Day Secondary School in Machinga, Nkope Community Day Secondary School in Mangochi, and St. Peters Community Day Secondary School in Balaka. The schools…

On June 10, 2025, the Universal Service Fund (USF) and the Malawi Communications Regulatory Authority – MACRA conducted a stakeholders’ consultation meeting at BICC in Lilongwe with consultants and contractors involved in the Connect A School (CAS) project. The purpose of the meeting was to assess the progress of Phase…

In a continued effort to bridge the digital divide and promote digital inclusion across Malawi, the Universal Service Fund Committee convened today, 29th May 2025, at Sunbird Livingstonia Beach, Salima. The meeting focused on advancing strategic initiatives to ensure equitable access to digital technologies and services for all Malawians, leaving…